We specialise in the delivery of high quality community relations, stakeholder engagement, media management, community consultation, issues management, and tender preparation services.


Flagship Communications was established in 2003 and offers practical communication solutions which have a proven ability to help our clients to enhance their reputation and achieve project objectives.


Our highly talented team has successfully delivered outcomes for clients, across a range of sectors including: infrastructure, local government, property and health. The experience of our team ensures we have the knowledge, skills and relationships to work internally as part of a project team, or as an external consultant delivering a complete program.


Our team maintains high standards in everything we do and are always seeking ways to improve our service through training and innovation. All our staff are members of either the Public Relations Institute of Australia or International Association for Public Participation (IAP2).



Executive Director

Jeff Egan is a senior communications specialist with over 20 years’ experience in; community relations, stakeholder engagement, community consultation, issues management, public relations and media management in both the public and private sectors across a range of industries including: infrastructure, water, health and property.


Jeff has successfully delivered outcomes for a wide variety of clients including: Government owned utility companies, international construction companies, major retailers, government departments, registered clubs, professional associations, property trusts and medical companies.


Jeff holds several post graduate qualifications in communications including: a Master of Arts Degree in Communication, Graduate Diploma in Organisational Communication and Graduate Certificate of Public Relations, as well as a Bachelor of Education. In addition he also has extensive training in community consultation and stakeholder engagement.


He is a Member of the Public Relations Institute of Australia (NSW Division), International Association for Public Participation (IAP2) and Australian Institute of Company Directors.


Senior Communications Adviser

Louise Pilkington is a senior communications and project management specialist with over 17 years of experience in: project management, tender and proposal development, bid management, community consultation, stakeholder engagement, community relations, policy development, strategic planning and risk management.


She has successfully developed tenders and proposals for high profile clients ranging from small scale projects to significant national projects valued at billions of dollars. In addition she has successfully delivered outcomes for a range of councils throughout NSW where she has been responsible for management and consultation on a wide range of projects. In addition she has partnered with various universities to undertake research into risk management. Louise holds a Bachelor of Science Degree, Graduate Diploma in Business Administration and has undertaken training in mediation and project management.


Louise is a Member of the International Association for Public Participation (IAP2).




Senior Communications Adviser

Amanda Kelshaw is a senior communications specialist with 10 years experience in community consultation, stakeholder engagement, workshop facilitation, strategy and communication planning, and external communications. She has experience in both the public and private sectors across a number of industries including: infrastructure, property, and education.


Amanda has successfully delivered: community engagement activities and facilitation on a range of high-profile projects such as the Northern Beaches Hospital Precinct, as well as various large property and planning projects. Amanda’s experience has given her extensive knowledge of the issues associated with engaging communities on sensitive projects, as well as the leadership and collaboration skills to work as part of a team.


Amanda is trained in the use of Consultation Manager and Sydney Water’s protocols and procedures.



Senior Communications Adviser

Nikki is a senior communications adviser, specialising in government and infrastructure projects.


Throughout her career, Nikki has held positions on strategic leadership teams tasked with creating and implementing strategic communications and stakeholder engagement campaigns, including the Mardi to Warnervale Pipeline project valued at $80.3 million, the Lake Macquarie Transport Interchange – Pennant Street Bridge project valued at $32 million and two NSW local government merger campaigns. She also has extensive experience dealing with crisis-related and sensitive issue communications relating to local government and community matters such as projects with indigenous, heritage and environmental significance, union/strike action, and significant change within industry sectors.


Nikki offers extensive experience creating stakeholder and engagement plans, communicating with communities impacted by transport, water and other infrastructure projects, liaising with government departments, and strategic media management.




Communications Adviser

Kate Xuereb is a communications and online marketing specialist with a strong background in media management, community relations, stakeholder engagement, social media, online marketing and graphic design.


Kate has experience across a range of industries including infrastructure, not-for-profit, government and small business. She has successfully assisted numerous clients to manage community relations on infrastructure projects as well as deliver and measure both online marketing and traditional media campaigns.


Kate holds a Bachelor of Communications majoring in Advertising and has completed certificates in both Hoot-suite and Google Analytics. She is a Member of the Public Relations Institute of Australia (NSW Division).



Senior Writer and Editor

Kathleen Boehringer is a professional writer and editor with some 30 years of experience in producing expressions of interest documents, tender submissions, grant applications, marketing material and executive summaries for clients in the tertiary, financial and construction sectors.


Some recent projects Kathe has worked on include Melbourne Desalination Plant, Sunbury Rail Electrification, Elevate Australia, South Morang Rail, Sydney Metro Stage 1, Energy Certainty 132kV Renewal, Our Air Sewerage Renewal and Sydney Ferries Franchise.


Kathe’s extensive experience and track record demonstrate she understands the needs of government as well as private sector clients and the time pressures involved in working on expression of interest documents and tender submissions. Kathe holds several tertiary qualifications including a Master’s Degree in Law, Bachelor of Laws and Bachelor of Arts (Majoring in English and Political Science). Kathe is a casual Lecturer in Politics at Macquarie University. 




Office and Account Manager

Natasha Egan is an Office and Account Manager with over 18 years’ experience in: sales, customer service, event management and office administration.


She is responsible for the organisation of all administration activities which facilitate the smooth running of our office and events, including account management, sourcing suppliers, workplace health and safety and systems management.


She has extensive experience in the: property, security and hospitality industries.


Natasha holds various qualifications in administration, customer service and workplace health and safety as well as a Certificate to Practice in Real Estate.



Communications Adviser

Melinda has worked in different arms of public relations. Throughout her career she has built relationships and connections with those in the industry, and has learnt the foundations of working within the field of communications.


These skills include creating weekly and monthly reports, pitch proposals, WIP documents, media/press releases, stakeholder interviews, media matrix, invitations, monitoring media coverage and pitching to media.


Some recent projects Melinda has worked on include Graffiti Removal Day for the NSW Department of Justice, Veolia Water Network Services’ Closed Circuit Investigations of Sydney Water infrastructure and City of Ryde’s Ryde Aquatic Leisure Centre Precinct masterplan.